About our client
Our client is a multinational hospitality company with over 5,000 hotels in almost 100 countries.  Our client strives to bring True Hospitality to the world.  A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.  They take pride on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.  

• Manage all accounts (transient and group) from Middle East market and other assigned territory.
• Create and implement strategic prospecting plan and sales action plan to actively prospect to qualify new business with high-net worth accounts.
• Establish client base of individuals, organizations, associations, corporate and/or social businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. 
• Coordinate and collaborate with global sales and key account directors worldwide. 
• Achieve quarterly and annual personal and team sales goals as assigned.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. 
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures. 
• Maintain client files and update information daily in accordance with established departmental policies and procedures.  Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Arrange and conduce special events, site inspections, and off-site presentations for potential clients.  Entertain clients in accordance with established company and hotel policies and guidelines. 
• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
• Follow up with clients regularly during and after departure to ensure satisfaction and ensure future bookings.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.  Disseminate sales-related information to other departments as appropriate.
• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments. 
• Interact with outside contacts:

• Guests – to ensure their total satisfaction
• Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets – to ensure repeat business, follow up on events, and generate new business
• Other contacts as needed (Professional organizations, community groups, local media)

• Perform other duties as assigned.
• May serve as “manager on duty” as required.

What we need from you

• Frequently standing up or moving within and outside of the facility
• Carrying or lifting items weighing up to 25 pounds
• Handling objects

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions,  and training
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Ability to travel to attend workshops, trade-shows, conventions, etc.
• May require a valid Driver’s License.
• May be required to work nights, weekends, and/or holidays.